Financial Policy
Our fees are based on the excellent care, highest quality treatment and personalized service we provide for you. It is important to us that our resources are best utilized focusing on providing the highest-quality patient care, not administrative and billing concerns. So that we can provide all of our patients with the high-level of care that they deserve we will collect the fee for your treatment at the time of your visit.
In order to help you plan for payment we will discuss the probable number of visits, their length, and the fees involved at your first visit and often over the phone in advance.
We will accept cash, check or credit card (Visa, Master Card, Discover and American Express) for your fees.
If you have a defined medical spending plan through your employer, we will submit documentation of your treatment and payment so you will be reimbursed in accordance with the terms of your plan.
Dental Insurance
If you have dental insurance, we will work with you to assure you receive the maximum benefits according to the terms of your plan. Please keep in mind that dental insurance is designed to be an aid for dental expenses and coverage varies by company and by plan. In very few instances will a plan cover all of the costs of your treatment.
We are a provider for some dental insurance companies. In most cases we accept non participating dental insurance carriers with out of network benefits. Many plans are unique making it impossible to generalize benefits in advance. As a service to our patients we will verify your insurance coverage and do our best to estimate the coverage your individual plan will provide prior to treatment. Our efforts however are not a guarantee of payment. Most insurance plans include a deductible, co-payments and other expenses which are the responsibility of the patient. Often, necessary routine dental services are not covered by dental insurance at all. Again, what is covered and what is not is determined by what benefits and dental fee plan your employer purchased for you.
We do not believe it is in your best interest for your treatment to be compromised in order to accommodate an insurance policy's restrictions that may provide you with a quality of care that is considerably less than you deserve. We strongly feel that you, not your insurance company, should choose the treatment you feel is best for you.
The American Association of Endodontists provides additional information and FAQ's regarding dental insurance: Dental Insurance Frequently Asked_Questions
Electronic Claims Submission
Lambert Endodontics utilizes a completely paperless Electronic Medical Records (EMR) system. This EMR allows us to subscribe to a service which allows instant creation and submission of claims to your insurer. This is done electronically at the time of treatment. This helps to ensure rapid processing of your claim regardless of your insurance carrier and is designed to help expedite benefits to you.
Appointment Changes & Cancellatons
We do not "double book" appointments. When we schedule with you Dr. Lambert's time is reserved specifically for you. To provide exceptional care, Dr. Lambert reserves up to 2 hours for each treatment. Cancellations often leave this time unused, making it difficult for us to accommodate other patients.
We request 24 business hours notice for cancellations or changes to your appointment to avoid a $225 missed appointment fee; surgical appointments may have additional restrictions and fees. We appreciate your cooperation and understanding.